On-Demand Support

Clear rates for Guidewire triage

Access certified architects for immediate PolicyCenter, BillingCenter, or ClaimCenter troubleshooting. Choose between flexible hourly blocks or dedicated monthly retainers. Absolute developer anonymity guaranteed.

100%

Anonymous

15 min

Response time

Flexible Plans

Architect-Level Retainers

Secure expert assistance without corporate overhead. Select the engagement model that fits your integration milestones.

Emergency Triage
Continuous Support

Hourly Blocks

Monthly Retainer

Perfect for immediate blocker resolution, Gosu debugging, and critical deployment fixes.

Dedicated back-end support throughout your active project lifecycle. Guaranteed availability for configuration, integration, and QA assistance.

$180

per hour (billed in 10-hr blocks)

$4,500

per month (30 hours dedicated)

The coreassist Guarantee

Zero Lock-In Terms

We align our support with your sprint cycles. Scale up during heavy integration phases, or scale down when milestones are met.

Absolute Anonymity

Sprint-to-Sprint Scaling

Certified Architects Only

Your name never goes on our tickets. We act as your private co-pilot, keeping your standing secure.

No long-term contracts. Transition from hourly support to monthly retainer plans as your project demands shift.

Direct access to veterans of global insurance migrations. No junior developers, no high-level hand-waving.

Resolve Your Blocker

Get immediate assistance with PolicyCenter, BillingCenter, or ClaimCenter. Submit your blocker through our encrypted intake channel.